We really appreciated SMG's hard work, understanding and flexibility throughout this project. From their insight gathering they have given us very useful findings and recommendations to take forward to inform our local strategy.
Lynsey Birch
Knowsley Council
SMG provided an invaluable training programme to Active Travel officers across Scotland’s 32 local authorities. It has helped many of them adopt a much more customer oriented and behaviour change focus on planning and delivering our funded projects. The training continues to realise impact, including new staff not exposed to the initial training. It’s also helped improve our own team’s understanding of social marketing and behaviour change.
Programme Manager
Paths for All
SMG became ‘one of the team’ in the delivery of this project, integrating with colleagues from across the council and working flexibly by adapting to our changing needs over the course of the contract. Thank you for all your hard work which was over and above original expectations.