Making Every Contact Count in Camden and Islington
Delivering MECC training to 2000+ frontline staff
As one of the UK’s leading social marketing and behaviour change agencies, whatever you need, you can count on the SMG team to do it right.
At the heart of SMG is a small, close core team, surrounded by a national network of Associates with a range of backgrounds and expertise. This means that for any given project we can pull together the ideal team to meet your specific needs.
RESEARCH
Conducting research to develop actionable insights to understand target audiences' behaviours and attitudes. Solution-focused research means practical recommendations for our clients.
CAMPAIGNS & INTERVENTIONS
Taking research findings and using actionable insights to deliver customer-focused behaviour change campaigns, interventions, service development and organisational change.
EVALUATION
Working with clients to perform robust and rounded evaluation of projects. This is important both to assess the impact of specific projects and to inform the development of future interventions.
DIGITAL
Facilitating engagement and dialogue with individuals and groups through the latest digital technologies and solutions e.g. websites, web applications, webinars and social media.
TRAINING
Bespoke training, mentoring and coaching packages to build social marketing and behaviour change skills, capacity and confidence. Includes Making Every Contact Count (MECC) - see more information on this popular programme here.
