Thanks for visiting the Social Marketing Gateway (SMG) website. We are The Social Marketing Gateway Ltd. This policy explains the what, how and why of the information we collect when you visit our website or you use our services. It also explains the specific ways we use and disclose that information. We want to make it clear, we take your privacy extremely seriously, and we never sell your data for sales or marketing use. Our aim is to be as clear and open as possible about what we do and why.

 

This Privacy Policy is effective and updated as of 1st May 2018

 

Links within this site to other websites are not covered by this Privacy Policy.

 

Information collection and use

When you use the website, send us an email, call us, or communicate with us in any other way, you are voluntarily giving us information that we collect.

 

That information may include your contact name, physical address, email address, IP address, phone number and other information.

 

By giving us this information, you agree to this information being collected, used, disclosed, and stored by us, as described in this Privacy Policy.

 

We may process your data for:

  • Responding to an information request about what we do
  • Understanding how you interact with the website and social media
  • Account management activity – email, written and verbal communications
  • Financial activity – billing communications
  • To perform any contractual obligations
  • Sales and marketing activities – updates on SMG news and services

 

In doing so, the legal basis we have for processing your personal information is that of a ‘legitimate interest’.

 

Your rights, access and control of your personal information

You have the right to see what information: is held about you; have incorrect information corrected; and to have it removed.

 

Where we hold your personal information we’ll:

  • Provide records of what we hold when you request this from us
  • Correct it if it’s inaccurate, especially if you ask us to
  • Stop processing personal information where we can, and if you ask us to
  • Stop sending you mailing information when you ask us to (opt out)

 

To do this or if you have a concern about the way in which we have handled any privacy matter you can contact Matt Howick at SMG, Suite 106, 109 Hope Street, Glasgow, G2 6LL or at privacy@smgateway.co.uk.

 

Your personal information will be kept for as long as needed to provide our services or until such time as the data is reviewed by us or is removed at your request.

 

Cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

In general, we use cookies and our records of the pages users have visited to gather information about all of our users collectively, such as what areas users visit most frequently and what services are accessed most. We only use such data in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for our users and improve our website in order to tailor it to customer needs.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can also remove any cookies that have been created in the cookie folder of your browser.

 

Notification of changes

SMG reserves the right to change the privacy policy statement without notice. It is the responsibility of users to check this privacy statement regularly.